Treblab Reviews

After sending me wrong charging cable for Treblab 77 speaker, they wrote me a note saying they had “reached out” to try to resolve the mix-up but they never sent the e-mail or text These reviews appear to be the only way to communicate with Treblab.

Not happy with customer service! Bought a HD Max speaker a little over a year ago and now am unable to charge. I'm assuming because the port is on the bottom of the speaker, it will wear out and be problematic. Anyway....Trying to communicate to Treblab that I want to have it repaired (at my cost) is proving to be a chore. I'm a week in to emails to be told that the warranty is expired (no kidding) and they will give me a 15% discount for another purchase. I truly LOVE this speaker and was just trying to get it repaired. The customer service has been just awful! UPDATE....Now customer service said they do NOT Repair their own products. I will NEVER recommend or buy anything from Treblab!!!! $200 for a speaker that I used for a little more than a year.....NOPE

You sent me the wrong charging cord

I have two HD 77 speakers and now the Z2 headphones. I'm a huge fan of the treblab sound quality and the durability of every product I buy from them
-robbie

Nice product!

Item taking too long to arrive

Very nice and easy proses. Really the company are very professional company.

Just got the XR700's to add to my collection of Z2's and X3 pro's. Love them all. Great response time and resolution when I had to reach out to customer service, as well.

I used my x100s until they wore out. 11 hours a day 5 days a week for 2 years. Absolutely love the sound quality and fit. Finally wore them out so I got the x500s this time. They have worked just as well. I recommend these anytime someone wants headphones

I ordered 2 packages equaling 6 pairs eartips for XPRO 3 earbuds. I received a total of 4 pr tips + 2 wire holders for wired earbuds. 3 emails + pics later issue is not resolved. Recvd 2 identical responses from support both at 2:01am that didn't address my complaint, just "hate to bother you...would love to hear how it's going..." Now I'm waiting for a call back from support to resolve issue